Long-Term Conditions Patient Feedback

As part of our continued efforts to improve the service we deliver here at the surgery, we are asking patients to complete a short questionnaire about your recent appointment. It will help to inform us of how the practice collaborates with patients to deliver care and how we can improve. Your response is completely anonymous.

Why are you asking me about my experience?
Your answers will help us understand what works well for patients
and should be continued. It will help us understand where
improvements could be made

Why was I chosen to give feedback?
You have just completed your Follow-Up Appointment as part of
your long term condition Yearly Health Check.

Do I have to answer this questionnaire?
No, you can opt out. However, it may be helpful for your GP
Surgery if you give feedback.

Do I have to answer all the questions?
No you don’t have to but if you do, it will be helpful to your GP surgery to have your feedback. Each question has space to explain the number you have given. This is optional but will help us understand what is working well and what could be improved.

Will my GP Surgery know what I said about them?
The questionnaire is anonymous (your name or other personal details will not be included).

What happens with my responses?
Your anonymous responses will be saved and reviewed by the GP Surgery before sharing with their Patient Participation Group and other NHS health partners, to help improve practice services as well as wider health services.

Please use the links below to access the relevant survey.