Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

We do not take repeat prescription requests over the phone.

Collecting your prescription

Information:

You can usually collect your prescription 2 days after you have ordered it.

However you request your medication, please always allow a minimum of 2 working days for prescriptions to be processed. Many local pharmacies also offer a repeat prescription collection service but this may take longer than two working days, as many requests are not passed to us immediately by the pharmacy. All requests, including those from this website, are dealt with strictly in the order they are received by the surgery.

If you request something you have not had for some time, or something the doctor has not authorised as a repeated item, you may also have to wait longer as a doctor will have to check your request, and may need to talk to you about it. Some medications, particularly some prescribed in hospital, need regular blood or other tests to make sure they are being prescribed at the right level. Your doctor may be unable to prescribe more medication if these tests are not up to date.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

Medication reviews

All computer prescriptions will have a clear review date stated. This means the doctor will want to speak to you about your medication before continuing it. This is to ensure your safety and reduce waste.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

You can also find out if you are entitled to free prescriptions.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.